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Why booking requests get lost between emails
Where the confirmation chain actually breaks — and which part a machine can take.
Where the chain breaks
Teams think the bottleneck is volume. It is not — it is the waiting.
- a request lands in the morning
- someone forwards it to three suppliers
- two answer by evening, the third never does
Speed is not the point. Nothing falling through is.
Frequently asked
What if a supplier replies by voice?
The agent parses those too: what matters is the content, not the format.
See how Quobi handles booking requests
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