QB-20417Received: 02:14 Tue
Hotel Adria BayBudva, Montenegro
- Stay
- 12–19 Jul 2026
- Guests
- 2 adults, 1 child (7)
- Room
- Superior double, sea view
- Board
- Half board
New request
From booking request to confirmed invoice
Quobi automates the reservations back-office for receptive and inbound tour operators. It picks up incoming requests, chases every supplier in their own language, reconciles the replies, issues invoices and confirms back to your agents.
How a request runs
Requests arrive at night and at the weekend. They no longer wait for Monday.
The hotel confirms in seconds through your bedbank — but the visa, airport transfer and attraction tickets still eat your day. Quobi closes the whole file, not just the room.
02:14Tue
Your team is offline
- Request picked up
- Data checked
- Email to the hotel drafted
- Manager sends the draft
- Reply matched to the request
- Reply read
- Confirmed and invoiced
12requests handled overnight
- No stop sale on these dates
- Allotment: 2 rooms left
- Child’s age checked for check-in day
- 1
Request picked up
Straight from your booking system, nights and weekends included.
- 2
File data checked
Guests, dates, board, stop-sales and allotments, against the file.
- 3
Email to the supplier drafted
In the supplier's language, waiting in your agent's mailbox.
- 4
Agent sends the draft
One click, from their own mailbox. Or switch on full autopilot.
- 5
Reply matched and read
Found in the inbox, tied to the file, parsed: confirmed, declined or alternative.
- 6
Partner confirmation drafted
With the invoice attached.
- 7
Agent sends the confirmation
The file is closed.
United Arab Emirates
One file, every supplier chased until it's confirmed
A Dubai file is never just a room — visa, transfers and tickets each need chasing. Quobi runs the whole bundle.
Quobi confirms each component and closes the file only once everything is in. Then it issues the invoice to your agent.
| Supplier | Detail | Status |
|---|---|---|
| City hotel — Downtown Dubai | 3 nts | Confirmed |
| Tourist visas | 4 pax | Confirmed |
| Airport transfers | arr / dep | Confirmed |
| Desert safari | 4 pax | Confirmed |
| Burj Khalifa — At the Top | 4 tickets | Confirmed |
- Invoice to your agent
- AED 9,860
- Example
- illustrative file
SRPotvrđujemo rezervaciju pod brojem 48213.ConfirmedTRMaalesef bu tarihlerde müsaitliğimiz yok.DeclinedELΜπορούμε να προσφέρουμε δίκλινο Deluxe με θέα θάλασσα.Alternative offeredARنؤكد حجزكم، رقم التأكيد 7731.ConfirmedITAllotment chiuso dal 21 al 28 giugno.Stop saleDEWir bestätigen die Reservierung vom 3. bis 10. August.ConfirmedENCould you resend the guest names for this booking?Needs your decisionRUПодтверждаем бронирование, номер 55120.Confirmed
In peak season one agent runs 30–50 requests a day
Quobi takes everything off their plate except the decisions.
Without Quobi
- A request lands and waits until someone notices it
- 10–20 minutes per supplier email: guests, dates, board, language
- Suppliers go quiet, and someone has to remember to chase
- Replies are buried in the inbox and re-keyed by hand
- Invoice and agent confirmation are one more manual step
- Peak season means overtime, mistakes and temporary hires
With Quobi
- Requests are picked up automatically, even overnight
- Every supplier email is drafted in seconds and checked for data errors
- Quobi sends follow-ups and flags deadline risk itself
- Replies are matched to the file and parsed field by field
- Invoice issued, agent confirmed, file closed
- Peak load without growing the team
Not an email generator. The full confirmation cycle.
Validation, grouping, correspondence, deadline control and audit, in one system run by your agents.
Emails in the supplier's language
English, Arabic, Spanish, Serbian. Quobi writes the way each supplier expects and remembers their quirks.
Replies never get lost
A four-level matching algorithm ties inbound emails to files, even without a reference in the subject line.
Follow-ups and deadlines
A supplier has gone quiet? Quobi sends the reminder itself and raises the alarm as the cut-off nears.
Real-time control
A live board of every file: confirmed, waiting, needs your decision. Every action is logged.
Fits the stack you already run
TourPlanTourwriterMicrosoft 365Google WorkspaceWhatsAppEmail / IMAPGeminiClaude
Not on TourPlan or Tourwriter? Tell us and we'll discuss connecting your system.
- From
- booking@adriabay.me
- To
- reservations@adriatic-dmc.com
- Subject
- Re: Rezervacija QB-20417, 12–19.07.2026
Poštovani, potvrđujemo rezervaciju pod brojem 48213. Soba Superior, pogled na more, polupansion uključen.
Read by Quobi
- Reply type
- Confirmation number
- Room
- Board
Case study · one client
One DMC in Montenegro ran its 2026 season with four managers instead of six
A receptive operator connected Quobi in late February and ran the whole season on it. These are that one client's figures, not an average across Quobi customers. The full breakdown, with the method and the caveats, is in the case study.
4
2025, manual6−33%
94.6%
5,594 requests
- Case study
- one DMC in Montenegro
- Period
- 24 Feb – 8 Sep 2026
Questions we get on every call
Do we have to change our booking system?
Almost nothing changes. Quobi connects over email notifications and a read-only sync — setup is minimal and your workflow stays the same. It works alongside TourPlan, Tourwriter, your own system, or just your inbox.
What languages does Quobi write in?
Any language your suppliers use — English, Arabic, Spanish, Turkish, Serbian and more. The language is matched per supplier and remembered in their knowledge base.
What if the AI gets an email wrong?
In manual mode your agent sees every draft before it's sent. Full autopilot is something you switch on yourself, once you trust the quality. Quobi also checks each request against your file data and flags mismatches — in practice it catches errors more often than a person does.
Does it handle the whole file, not just hotels?
Yes. The same loop runs for every supplier on a file — hotels, transfers, tours, tickets, guides. Quobi confirms each component and only closes the file once everything is in.
How fast is onboarding?
Cloud: a few days — mailbox access and supplier list setup. On-premise: on an agreed plan.
Is our data safe?
Data is isolated per client, access is your team's alone, and emails go from your own corporate mailbox. For the strictest requirements there's an on-premise option — your data never leaves your perimeter.
How much does it cost?
It depends on file volume and deployment (cloud or your server). Request a demo and we'll size it for your volume.
See Quobi run live
30 minutes online. A live walkthrough: we'll show it end to end on realistic sample data.
What happens next
- We reply within one business day to agree a time
- We run Quobi live on realistic sample data — supplier emails drafted in front of you
- We size the rollout and pricing for your volume
Prefer email? hello@quobi.app